Shipping policy

At Sukuun Scent, we believe that the luxury experience begins the moment you place your order. Our shipping process is designed to ensure that your premium fragrance reaches you in pristine condition, reflecting the high-end craftsmanship we stand for.

1. Processing Excellence

  • Order Verification: Every order undergoes a meticulous quality check and verification process before being prepared for dispatch.

  • Handling Time: Please allow 1–2 business days for our team to carefully package your scent in our signature protective transit wrap.

2. Premium Domestic Shipping (Pakistan)

  • Delivery Timeline: For our customers in Karachi, delivery typically takes 24–48 hours. For other major cities across Pakistan, please allow 3–5 business days.

  • Shipping Partners: We only partner with the most reliable logistics experts to ensure "International Luxury" handling of your bottles.

  • Standard Rates: Flat shipping rates apply across Pakistan, with Free Shipping available on orders above a specific value (as mentioned on the checkout page).

3. Secure Packaging

  • Heavy-Duty Protection: Our 50ml frosted glass bottles are encased in high-grade, shock-absorbent packaging to prevent any damage during transit.

  • Tamper-Evident Seals: Each package is secured with a tamper-evident seal to guarantee the purity and authenticity of your fragrance.

4. Real-Time Tracking

  • Stay Informed: Once your order is dispatched, you will receive a tracking number via SMS and Email.

  • Live Updates: You can monitor your shipment’s journey from our warehouse to your doorstep in real-time.

5. Address Accuracy

  • Precision Matters: Please ensure your shipping address and contact number are 100% accurate. We cannot be held responsible for delays caused by incomplete or incorrect address details.

6. Order Support

  • Assistance: If you encounter any delays or issues with your delivery, our support team is ready to assist you. Simply reach out to us with your order ID.